Bounce Factory, LLC
Spent 1 year building a platform no one wanted. Gave all users free access and quit after a year before shutting down the site. Generated 5k in revenue, 2.5k in profit before ultimately shutting down.
Expand to see what I learned
Reason for classification as a failure:
I feel as though the business was shut down prematurely and had more potential. Moreover, it was shut down due to non-business reasons. I feel that I quit on it.
Business lessons learned:
I learned to focus on refining the platform based on user feedback, and to not make assumptions about what users want. Refinement of a product should be data and feedback driven. Look at the usage, what features are being utilized the most, what users are saying.
Tracking, documenting, and analyzing user activity especially in a B2C based business is HUGE. It is all about funnels. Identify bottlenecks, test solutions, and analyze changes. I would just make random changes to funnels and features with no evidence. You should be systemized and organized.
Don't be impatient! Sales is a game of trust. I got hyper-focused on the initial user ingestion and cold conversions. So much money was left on the table because we had no resources, content, email retargeting etc.
Personal lessons learned:
Don't tie your business to your identity. Welcome criticism with open arms and don't take an attack on your business personally.
Don't give up. There was promise with the application yet it was shut down early. Businesses take years to grow and you need to stay unfalteringly focused on a singular goal.